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Frequently Asked Questions
Got questions? Find answers to the most common queries about BAD CAT products, sizing, shipping, returns, and more—all in one place.
Products
Where are your products made?
All of our products are designed by us in Australia and produced ethically in China and Pakistan by BSCI certified factories.
What does that mean? BSCI certification is an international standard for fair working conditions and ensures the partners we work with follow ethical practices. It means they are committed to manufacturing under responsible and humane conditions in respect of social, environmental and ethical standards.
It helps us ensure our factory partners are providing fair remuneration, decent working hours, workplace safety and health, plus the protection of workers’ rights. It also safeguards against discrimination, forced labour and child labour across the supply chain.
While this raises our production costs, we aim to keep our products affordable and accessible to everyone.
What makes your products special?
Glad you asked! We don't just buy bulk products and slap our logo on them - all of our products are custom designed from scratch. We work with carefully vetted long-term manufacturing partners to bring our designs to life with precision, durability, and premium materials that stand up to serious training.
What materials are you products made out of?
We use a mix of polyester, nylon, elastane and spandex for our activewear because of their superior properties. This ensures the products are durable, stretchy, moisture-wicking and retain their shape. That said, we would love to use more natural fabric and are currently looking into non-synthetic options we could potentially use in future collections.
Our boxing gloves and shin guards are made of premium quality vegan leather and hand-moulded padding for maximum support and shock absorption.
How do I choose the right size?
Check out our size chart on each product page or on the Sizing Chart page in the footer menu. Our pieces are designed to hug you in all the right places! If you’re between sizes and like a compressive fit, go smaller. If you like to breathe a bit more, go up.
How do I care for my BAD CAT gear?
Cold wash, air dry, don’t bleach. Treat your gear right and it’ll have your back for years.
Shipping & Returns
Do you ship internationally?
Yes we do! We ship to every corner of the world. In Australia and New Zealand shipping is free over $50 AUD, and a flat shipping rate applies to all international orders.
When will my order be shipped?
Your order will be shipped within 1-2 business days. Please see the Shipping Policy page for detailed shipping time estimates.
How long will it take until I receive my order?
Please see the Shipping Policy page for detailed shipping time estimates.
What is your return policy?
We offer easy 30-day returns for all orders as long as you return them in their original condition. Returns in Australia are free, international orders need to be returned at the buyer's expense. We will issue a full refund as soon as the return is received. Please see our Refund Policy for more information.
About Us
Where are you located?
BAD CAT is headquartered in Sydney, Australia. However, we ship to every corner of the world!
Who is Loki?
Loki is our tabby cat CEO, co-founder and spirit animal. He runs the show (or at least pretends to) and keeps us in line with his sass and side-eye.
Are you planning more drops?
Always. We work in small batches, so new collections drop often—but they don’t stick around. Follow us on Instagram or sign up for email updates so you don’t miss out.