Shipping policy

Country	Orders < $80	Orders > $80	Delivery time frames
Australia	$7.99	Free	2-4 days metro areas 2-7 days regional areas
New Zealand	$7.99	Free	2-5 days metro areas 4-10 days regional areas
United States, Canada	$12.99	$12.99	5-15 days
Singapore	$12.99	$12.99	5-20 days
United Kingdom, Ireland	$20.00	$20.00	5-15 days
International	Weight based	Weight based	5-20 Days

 

Shipping within Australia

Domestic orders are shipped from our Sydney storage via Australia Post. Once your order has been dispatched, you will receive tracking notifications from Australia Post via email or SMS. Deliveries to a metropolitan address are normally received within 1-4 days, please allow up to a week for deliveries to regional areas. If you are not available to accept your order, it will be transferred to a local pick up point for collection. For any issues contact us at hello@badcatlabel.com.

Shipping to New Zealand

Orders are shipped from our Sydney storage using Australia Post International and New Zealand Post services. Once your order has been dispatched, you will be emailed tracking advise from Australia Post. Changes to your order’s shipping status are regularly updated by Australia/NZ Post, and you can check order status using your consignment number. Deliveries are normally received within 1-7 days, and must be received in person in order to ensure safe and secure receipt of goods. If you are not available to receive your order a notice will be left to arrange re-delivery at a more suitable date. All freight charges are stated in Australian dollars and do not include New Zealand duties or customs charges.

International Shipping

Orders are shipped from our Sydney storage through our nominated international courier and require a signature on delivery. If there is no one available to accept delivery of the goods a notice will be left to arrange re-delivery at a more suitable date. In the event that a customer cannot be contacted within a period of 10 days to arrange re-delivery, goods will be shipped back to BAD CAT and the order will be refunded minus return re-shipping costs. When shopping in local currencies, product prices and shipping fees are flat rates and do not include overseas duties, taxes or other customs charges. Any additional duties and taxes imposed by the country of delivery are the responsibility of the customer, these payments will be charged by the freight/customs agency on delivery.

For further information please contact us at hello@badcatlabel.com.